General Terms and Conditions
OVERVIEW
Welcome to BERGER & MEYER BERN!
The following Terms and Conditions and all policies referred to herein describe your rights and obligations when using our services.
Please read these Terms and Conditions carefully, as they contain important information about your legal rights, as well as warranties and liability.
By visiting or using our services, you agree to these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree to these terms, you should not use our services.
SECTION 1 β ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in the state or province where you reside and that you have given us your consent for your minor dependents to use the services on devices that you own, purchase, or manage.
To use the services, including to access or browse our online stores or purchase the products and services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for the security of your login credentials and for all activity in your account. You may not transfer, sell, assign, or license your account to any third party.
SECTION 2 β OUR PRODUCTS
We have made every effort to accurately display our products and services in our online stores. However, please note that the colors or appearance of products may differ from how they appear on your screen, depending on the type of device you use to access the store and your device's settings and configuration.
We do not warrant that the appearance or quality of the products or services you purchase will meet your expectations or match the images or representations in our online stores.
All product descriptions may be changed at any time and without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 β ORDERS
When you place an order, you make an offer to purchase. BERGER & MEYER BERN reserves the right, at its discretion, to accept or reject your order for any reason.
Your order is not accepted until BERGER & MEYER BERN confirms acceptance. We must receive and process your payment before your order can be accepted.
Please carefully review your order before submitting it, as BERGER & MEYER BERN may no longer be able to accommodate cancellation requests once the order has been accepted.
If we do not accept, modify, or cancel an order, we will try to notify you using the email address, billing address, and/or phone number provided when the order was placed.
The return or exchange of your purchases is governed solely by the provisions of our right of withdrawal [LINK].
You represent and warrant that your purchases are intended for your personal or household use and not for commercial resale or export.
SECTION 4 β PRICES AND BILLING
Prices, discounts, and promotions may change without prior notice.
The price charged for a product or service is the price in effect when the order is placed and will be listed in your order confirmation email.
Unless expressly stated otherwise, listed prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.
Prices listed in our online stores may differ from prices in our physical stores or in online stores and other stores operated by third parties.
From time to time, we may offer promotions related to our services that may affect pricing and are subject to separate terms and conditions. In the event of a conflict between the terms of a promotion and these terms, the promotion terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores.
You agree to promptly update your account information and other details, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.
You represent and warrant that:
(i) the credit card details you provide are true, accurate, and complete;
(ii) you are duly authorized to use this credit card for the purchase;
(iii) the charges you incur are paid by your credit card company; and
(iv) You pay the charges you incur at the stated rates, including shipping and handling fees and any applicable taxes.
SECTION 5 β SHIPPING AND DELIVERY
Processing time is typically 1β3 business days.
Estimated shipping time is 5β12 business days, depending on location.
Orders may be shipped directly from our international suppliers.
Our warehouse address Β is:
Berger-Meyer Bern
Riedbachstrasse 161
3027 Bern
Switzerland
Please note that delays may occur due to shipping providers, customs clearance, holidays, or events beyond our control.
All delivery times are estimates only and are not guaranteed.
SECTION 6 β INTELLECTUAL PROPERTY
Our Services, including but not limited to all trade names, trademarks, text, advertisements, images, graphics, product reviews, videos and audio files, as well as their design, selection, and arrangement, are owned by BERGER & MEYER BERN, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services solely for your personal, non-commercial use.
Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works from any of the materials on the Services.
Unauthorized use of the Services may constitute a violation of applicable intellectual property laws.
SECTION 7 β OPTIONAL TOOLS
You may be given access to customer tools offered by third parties through the Services. We do not monitor these tools and have no control over or influence on them.
You acknowledge and agree that we provide access to such tools βas isβ and βas available,β without any warranties, representations, or conditions of any kind and without any endorsement.
Any use of optional tools offered through the website is entirely at your own risk and discretion.
SECTION 8 β EXTERNAL LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties.
We are not responsible for reviewing or evaluating the content or accuracy of third-party materials or websites that you access.
If you leave the Services to access these third-party materials or websites, you do so at your own risk.
We are not liable for any damages related to your access to external websites or your purchase or use of products, services, resources, or content on external websites.
SECTION 9 β THIRD PARTIES
Certain services, features, or tools may be provided by third parties.
Use of such services, features, or tools may be subject to additional terms from the relevant third party.
To the extent permitted by law, we accept no responsibility for third-party content, products, or services.
SECTION 10 β PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK].
By using the Services, you confirm that you have read the Privacy Policy.
SECTION 11 β FEEDBACK
If you submit ideas, suggestions, feedback, reviews, or other content, you agree that we may use this content, subject to applicable laws, to operate and improve our Services.
You also represent that you have the necessary rights to the content you submit and that this content does not violate any third-party rights.
We reserve the right to remove feedback or reviews that, in our judgment, are unlawful, offensive, misleading, or otherwise inappropriate, or that violate these Terms and Conditions.
SECTION 12 β ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
SECTION 13 β PROHIBITED USES
You may use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly, for any of the following purposes:
(a) for any unlawful or malicious purpose;
(b) to violate any applicable regulations, rules, laws, or local ordinances;
(c) to violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, or intimidate others;
(e) to submit false or misleading information;
(f) to send advertising or promotional material, including spam or similar unsolicited messages;
(g) to impersonate any other individual or entity; or
(h) to engage in any other conduct that restricts or inhibits others from using the Services.
We reserve the right to restrict or terminate your account or access to the Services at any time if we determine that you have violated these terms.
SECTION 14 β AGENTS
This section applies if you use, allow, enable, or cause an agent to access, use, or interact with the Services.
βAgentβ means any software or service that acts autonomously or semi-autonomously on behalf of or at the direction of an individual or entity.
No agent may access, use, or interact with the Services if we have prohibited access.
We may use technical measures to restrict whether and how agents access, use, or interact with the Services.
SECTION 15 β TERMINATION
We may terminate this agreement or restrict your access to the Services in accordance with applicable law.
Provisions concerning intellectual property, feedback, termination, liability, privacy, governing law, and any other provisions that by their nature should survive termination will remain in effect.
SECTION 16 β DISCLAIMER OF WARRANTIES
The information provided on or through the Services is for general informational purposes.
To the extent permitted by law, we make no warranty as to the accuracy, completeness, or usefulness of this information.
Nothing in these terms limits any non-waivable consumer rights under applicable law.
SECTION 17 β LIMITATION OF LIABILITY
To the extent permitted by law, we are not liable for indirect, incidental or special damages arising from the use of our services or products purchased through our services.
This does not apply where liability is mandatory under law.
SECTION 18 β INDEMNIFICATION
You agree to indemnify us, to the extent permitted by law, against third-party claims arising from your breach of these General Terms and Conditions, applicable law or third-party rights.
SECTION 19 β SEVERABILITY
If any provision of these General Terms and Conditions is found to be unlawful, invalid or unenforceable, the validity and enforceability of the remaining provisions will not be affected.
SECTION 20 β ENTIRE AGREEMENT
These General Terms and Conditions, together with any policies or operating rules that we publish on this website or in connection with the Service, constitute the entire agreement between you and us and govern your use of the Service.
SECTION 21 β ASSIGNMENT
You may not delegate, assign or transfer this contract or your rights and obligations under these terms without our prior written consent, unless otherwise provided by law.
SECTION 22 β APPLICABLE LAW
These General Terms and Conditions are subject to the applicable statutory provisions.
Mandatory consumer protection provisions applicable at the consumerβs place of residence remain unaffected.
SECTION 23 β HEADINGS
The headings used in this agreement are for convenience only and do not limit or otherwise affect these terms.
SECTION 24 β CHANGES TO THE GENERAL TERMS AND CONDITIONS
The latest version of the General Terms and Conditions can be viewed on this page at any time.
We reserve the right to update, amend or replace these General Terms and Conditions in accordance with applicable law by publishing changes on our website.
SECTION 25 β CONTACT INFORMATION
Please send questions about the General Terms and Conditions to:
BERGER & MEYER BERN
EcomNaser
Legal form: Sole proprietorship
Company number: 96662158
VAT ID: NL251659690B02
Email: info@berger-meyer.com
Telephone: +41 31 528 03 88
Warehouse address:
Riedbachstrasse 161
3027 Bern
Switzerland
Berger & Meyer Bern