Shipping & Delivery Terms
Shipping & Delivery Policy
At Berger & Meyer Bern, we strive to deliver your order as quickly and efficiently as possible. Below you will find all the important information about our shipping process.
Processing Time
All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
The estimated delivery time is generally 5 - 7 business days, depending on your location.
Please note that delivery times may be extended due to factors such as high demand, holidays, or customs clearance.
Shipping Origin
To offer you the best prices and unique products, orders are shipped directly from our international suppliers.
Shipping Costs
Shipping costs are calculated at checkout and depend on your location, order size, and the shipping method selected.
Customs Duties & Import Fees
In some cases, customs duties or import taxes may apply. These costs are the customer's responsibility and may vary by country.
Responsibility for Delivery
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Once the tracking information shows that an order has been delivered, responsibility passes to the customer.
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Please ensure that your shipping address is entered correctly at checkout.
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Changes to the shipping address must be requested within 24 hours of placing the order.
Delays
Although we do our best to meet the stated delivery times, we are not responsible for delays caused by shipping carriers, customs, or other external factors beyond our control.
All products must be returned to Asia.
Contact
If you have any questions about shipping or delivery, please contact us at:
Berger & Meyer Bern